Shipping policy

1. Shipping Area

The Fillercloud website (“https://fillercloud.com/”) delivers the products (“https://fillercloud.com/shop/”) to users internationally. The Shipping area includes but is not limited to Canada, the U.S., and Europe. The Website does its best to provide the User with the possibility of delivery all over the world. It is the responsibility of the User to ensure that the Shipping of the Product is legal and corresponds with the local regulations. The Website retains the right to decline the Shipping request of the User at any time for any reason (including but not limited to the impossibility of the Product to be shipped to the User due to local regulations).

2. Shipping Charge

Fillercloud might but is not obliged to provide the client with free 3–7 day delivery over $500. The Shipping Charge for Orders below $500 equals a minimum of $40 and might vary depending on the User’s geographical location, shipping carrier, or similar circumstances. The User’s responsible for covering all the shipping expenses for orders below $500.

3. Shipping Carrier

The choice of the Shipping carrier depends on the Shipping services available to the User. The Website should inform the User about the Shipping method and the tracking number of the User’s Order as soon as it is dispatched.

4. Delivery Time

The Website does its best to ship the Order to the User in the shortest possible terms during the working hours of the Website. The approximate delivery time equals 3 to 7 business days. However, the delivery time might vary according to special circumstances including but not limited to holidays, Product absences in stock, or parcel delays at the customs. The Website is not responsible for the delivery time delays.

5. Possibility of Amendments

The Website reserves the right to amend this Shipping Policy at any time. The Website should provide the User with major amendments with the help of an email or by means of the notice on the Website. However, the Website is not obliged to inform the User about each new amendment in a personal way. It is the responsibility of the User to review the Website’s Shipping Policy periodically.

6. Inquiries of the User

To provide the User with the best possible service, the Website is eager to receive the User’s questions, concerns, or complaints in regard to this Shipping Policy via email or phone. Please note that the User’s phone talk with the Website’s representatives might be recorded.